PRIVACY POLICY

Introduction

Lobby for Good Limited (we, us, our) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the New Zealand Privacy Act 2020 (the Act). Personal information, as defined by the Act, refers to details about an identifiable individual (a natural person).

This policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information. Importantly, nothing in this policy is intended to limit or exclude your rights under the Act. For more detailed information about the Act, please visit www.privacy.org.nz.

Changes to this policy

We reserve the right to update this policy at any time. Any changes will take effect immediately once they are posted on our website. It's a good idea to review our policy periodically to stay informed.

This policy was last updated on 4th March 2024.

Who do we collect your personal information from

We collect personal information about you from:

▲ you, when you voluntarily provide that information to us. This could be through our website, during registration or subscription processes, through direct contact with us (e.g., telephone calls or emails), or when you purchase or use our services and products.

▲ third parties where you have authorised this or the information is publicly available.

Whenever possible, we prefer to collect personal information directly from you.

How we use your personal information

We will use your personal information:

▲ to verify your identity

▲ to provide services and products to you

▲ to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)

▲ to improve the services and products that we offer to you

▲ to undertake necessary credit checks (if necessary)

▲ process billing and collect any debts owed to us, including authorising and processing credit card transactions

▲ to respond to your queries or complaints

▲ to conduct research and statistical analysis (in an anonymised format)

▲ to protect and/or enforce our legal rights and interests, including defending any claim

▲ for any other purpose authorised by you or the Act.

Disclosing your personal information

We may disclose your personal information to:

▲ [another company within our group

▲ any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products

▲ other third parties (for anonymised statistical information)

▲ a person who can require us to supply your personal information (e.g. a regulatory authority)

▲ any other person authorised by the Act or another law (e.g. a law enforcement agency)

▲ any other person authorised by you.]

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and correcting your personal information

Under the Act, you have the right to access and correct your personal information held by us. We require proof of identity before we can disclose personal information to you or correct it on your behalf. Contact us at privacy@lobbyforgood.co.nz for any requests related to your personal information. We may charge a fee for providing access to your personal information or for correcting it.

INTERNET USE

While we strive to protect your personal information, any data transferred over the internet is at your own risk. Be mindful of posting personal information in public forums, as it becomes publicly accessible. Also, note that third-party websites linked from our site have their own privacy policies, which we recommend reviewing.

COOKIES

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CONTACTING US

If you have any questions about this privacy policy, our privacy practices, or wish to request access to or correction of your personal information, please reach out to us at privacy@lobbyforgood.co.nz.