WORK WITH US
INSTITUTIONS & AGENCIES
INDEPENDENT INSIGHT THAT STRENGTHENS PUBLIC TRUST
We work with public institutions, councils, and government teams who want to understand where things are going wrong - before they escalate.
Sometimes, that means improving how you engage with communities.
Other times, it means surfacing cultural, systemic, or structural issues your internal teams can’t always name.
Either way, the goal is the same:
To make public systems work better - for the people they’re meant to serve.
WHAT WE DO
We’re not here to manage optics.
We’re here to make sure the right information reaches the right decision-makers - early enough to make a difference.
We offer:
Independent insights on emerging issues and public sentiment
Engagement design support (so consultation isn’t just a tick-box)
Organisational listening, using structured community feedback
Advice on blind spots, culture issues, or public trust risks
Support with proactive transparency or system repair
We don’t represent any party, political interest, or internal agenda.
We work for the public good - and we work with institutions that value that too.
Why Institutions Choose to Work With Us
You’re hearing complaints but struggling to make sense of the pattern
Community trust is low, and traditional comms aren’t working
Internal staff feel blocked from naming cultural or structural issues
Consultation processes are missing key voices or backfiring
A public issue is about to escalate, and you want to understand it properly
This isn’t just about avoiding reputational harm - it’s about fixing the deeper causes, not just the symptoms.
How We Work
Every project starts with a conversation. If we think we’re a good fit, we’ll develop a scoped approach with clear deliverables and a defined fee structure.
We work best when there’s:
Willingness to hear difficult truths
Clear scope of inquiry or support
An internal champion ready to lead
We do one-off engagements, retainers, and partnership-based work depending on the size and complexity of the issue.
SOUND LIKE WHAT YOU NEED? LET'S TALK.
This form helps us understand what kind of support you’re looking for and whether our approach is a good match. Once we review your submission, we’ll be in touch to schedule a discovery call.
